1. Acceptance of terms
By accessing this website, submitting an enquiry, using our resources, or engaging with Complise India for any service discussion, you agree to follow these Terms and Conditions. If you do not agree, you should discontinue use of the website and avoid submitting information through our forms.
2. Nature of our services
Complise India supports businesses with regulatory compliance services including BIS, ISI, CRS, Hallmarking, WPC, TEC, MTCTE, IMEI, STQC, Legal Metrology, FSSAI, CDSCO, PESO, BEE, company registration, taxation, intellectual property, import-export support, GeM portal services, and AMC-based compliance management.
Our role may include advisory guidance, documentation support, application preparation, government portal handling, laboratory coordination, renewal reminders, vendor coordination, and compliance workflow management. Final approvals, licenses, registrations, certifications, test reports, timelines, and decisions remain subject to the relevant government authority, certification body, laboratory, or regulatory department.
3. Information accuracy
We make reasonable efforts to keep website content accurate, professional, and current. Regulatory requirements can change due to new notifications, quality control orders, standards, portal changes, or department-level interpretation. Website information should be treated as general guidance and not as a final legal, technical, tax, or regulatory opinion for a specific product or business case.
4. Client responsibilities
Clients are responsible for providing complete, correct, and timely documents, product details, authorization letters, test samples, labels, technical specifications, factory information, importer details, and any other inputs required for a service. Delays, rejections, penalties, or additional costs arising from incorrect or incomplete information may remain the responsibility of the client.
5. Fees, third-party costs, and timelines
Professional fees, government fees, testing charges, inspection fees, courier charges, renewal charges, or other third-party expenses may vary by service, product category, country of origin, government portal requirements, and project scope. Timelines shared by Complise India are estimates unless expressly confirmed in writing as part of a specific engagement.
6. Website use
You agree not to misuse the website, copy content for misleading use, attempt unauthorized access, interfere with website functionality, submit false information, or use any page, form, or downloadable resource for unlawful or harmful purposes.
7. Intellectual property
All website content, layout, service descriptions, visual elements, graphics, and brand assets are owned by or licensed to Complise India unless otherwise stated. You may view and share website links for legitimate business purposes, but you may not reproduce, republish, scrape, or commercially reuse website content without written permission.
8. Confidentiality
Complise India handles client documents and business information with professional care. Where project-specific confidentiality obligations are required, those should be documented in a written agreement, engagement letter, non-disclosure agreement, or formal email confirmation.
9. Limitation of liability
To the fullest extent permitted by applicable law, Complise India will not be liable for indirect, incidental, consequential, punitive, or business-loss damages arising from website use, regulatory delays, third-party decisions, portal downtime, laboratory delays, incomplete client documents, or changes in government requirements.
10. External links
The website may link to government portals, regulatory bodies, laboratories, payment pages, or other third-party resources. These links are provided for convenience. Complise India is not responsible for third-party website availability, content, security, or policy changes.
11. Updates to these terms
We may update these Terms and Conditions to reflect changes in our website, service model, compliance workflows, or legal requirements. The updated version will be posted on this page with a revised effective date.
12. Contact
For questions about these Terms and Conditions, service scope, or engagement terms, please contact Complise India through the official contact details listed on the website.